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Password Manager's Security Warning Adds More Passwords to the To-Do List

mSeven Software is warning current and former mSecure customers to change passwords, reset two-factor authentication and remove passkeys after a cyberattack reportedly exposed an encrypted customer database. The warning concerns a service people use to organize sensitive login information. That makes the follow-up especially awkward: the tool meant to reduce the burden of managing credentials has become the reason customers have a new credential checklist. Encryption is an important qualification in the report, but it does not make the company's warning disappear. The recommended steps cover more than a single password. Two-factor authentication and passkeys are also part of the response, so customers face a broader review of how they access accounts. Former users are included in the warning as well, which makes leaving a service no guarantee that an old account can be forgotten. Password managers exist because asking people to remember a different secret for every service is a terrible system. This incident supplies an equally uncomfortable sequel: even the place designed to keep that system manageable can become the source of more work. The internet has once again made convenience available, subject to a security notice and several additional errands.

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