Making AI Headlines · Page 3
Corporate AI spending hits a record, then remembers how percentages work
· New York time
US corporate spending on AI reached a new high in October, but growth slowed to 1.65 percent, according to the Ramp AI Index. The index also found a striking concentration of revenue: one percent of companies account for 80 percent of revenue for OpenAI and Anthropic. The figures offer two ways to look at a market often described as though every office were buying the same amount of automation at the same pace. Total spending can continue to rise even as its rate of growth cools. Meanwhile, a relatively small group of customers can have an outsized influence on the businesses selling the technology. Customer support is emerging as another source of growth, according to the reporting, though it may carry lower margins than coding. That matters because not every popular use of AI necessarily has the same economics. A vendor can add customers and still face questions about the cost of serving them. For corporate buyers, the useful question is less whether the AI boom has arrived than what a particular purchase actually accomplishes. For vendors, the challenge is to turn a wide field of interest into durable business without relying on a tiny group to carry the entire buffet. The record is real. So is the smaller percentage.
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