Making AI Headlines · Page 7
Databricks gives its CEO an AI assistant for the things nobody wants to say
· New York time
Databricks CEO Ali Ghodsi uses the company's revised Genie AI agent to help surface information about the business as the company grows. With 12,000 employees, the challenge is familiar to any large organization: the person at the top cannot know everyone or personally observe every problem. Ghodsi acknowledges that employees may be unlikely to confess what goes wrong directly to him. The agent offers another route to information about the company, using a system designed to retrieve and summarize material rather than relying only on the people in the room. An agent that helps leaders find information may make large collections of company data more accessible. It also changes the route by which a question reaches an answer. A manager can ask a system to look across available information, then use the result as a starting point for further questions. That does not eliminate the need to judge what the system returns or to listen to employees. A tool can make information easier to find without automatically explaining every reason a problem exists. The quality of the underlying information and the questions asked still matter. The attraction is understandable. Executives routinely say they want unvarnished truth, while organizations develop elaborate habits for applying varnish. Databricks is offering software to help locate a less polished view. It is a modern solution to an old management problem: the larger the office gets, the harder it becomes to hear what is happening outside the executive suite.
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