Making Financial Headlines · Page 1

Labubu Meets the Customer Who Already Has One

Pop Mart's revenue has fallen as appetite for its Labubu collectibles wanes, the BBC reports. The fluffy monsters once appeared to have unstoppable momentum. Now their parent company has a less flattering number to put beside the familiar faces. The business of collecting depends on more than recognition. A customer must want another object, not merely remember the last one. A character can remain famous while the urgency to buy it fades, leaving the company with a popular name and a more difficult task at the checkout. That is a particular challenge for a craze. Each purchase adds to a collection, but it can also leave the buyer satisfied with what is already on the shelf. The next sale has to compete with the pleasure of the purchases that came before it. Pop Mart's falling revenue does not erase Labubu's cultural visibility. It does suggest that visibility and demand are not the same thing, however much a marketing department might prefer to file them under one heading. The monster's most formidable rival may be a person who looks at the collection, smiles, and decides it is complete. No dramatic exit is required. The customer simply goes home with the same number of fluffy monsters as before.

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Satire. Not factual reporting. Read the original reporting from the linked publishers.